SuisseNurse Quality - HCS - Health Care Services

The only constant is change

"The Future of Work: how Digitization and AI are redefining our professions."
Against the backdrop of digitalization and AI substitution, many professional roles and academic professions are currently changing. We must prepare our children for this and support young professionals in planning and reorienting their careers. This is personally important to me. That's why I volunteer for: Little Scientists Academy and Public Health Schweiz - among other things, as a mentor.
According to an IAB study, 48 percent of companies with 200 or more employees are already using generative AI (n: 15,000, FAZ 05/2026). Young professionals and talent need the right three prerequisites/pillars: 1. the right mindset, 2. social skills, 3. the right new STEM skill set.
Relying solely on AI and losing the ability to learn must not be the goal. We must not simply let AI take the reins. Human decision-making, grounded in the three pillars mentioned above, has the final say. Then the benefits of AI will be significant, and we won’t become too comfortable about learning and questioning things.

DIGITAL HEALTH TV

The United Arab Emirates, as a partner of Switzerland, is using AI to reduce bureaucracy, for example. They are pioneers in the field of digitalization and artificial intelligence. There, government processes and healthcare procedures are partially or completely automated and digitally supported by AI. This offers particular advantages and redefines professional roles completely new.

HCS Health Care Services

Ways to improve:

1. Advance practice nurse (APN) approach, AI, telemedicine and e-health offer low-threshold access to healthcare.

2. Change Management (CM) and Digitization with cross-organizational data using: redundant and time consuming processes can be avoided, quality increased and costs reduced. Interoperable and structured data are important for evidence-based approaches.

3. The New Working Space approach as an example makes it easier to retain staff and attract new staff. Employer branding allows companies to position themselves effectively.

4. Digital processes reduce the workload for healthcare staff. Own study in Swiss long-term care 2021: Before the introduction of digital care documentation, the administrative burden in terms of time was 47%, afterwards it was 33.5% (n: 51 care facilities, own study 2022).

5. Healthcare and nursing documentation, reimbursement and quality assurance processes - which are more cost-covering, evidence-based and patient-oriented. Based on the right data base, e.g. NANDA principles, electronic patient file and AI assisted Nursing Care Plans.

Change Management and Digital Transformation

Transformation processes are defined as far-reaching and holistic change processes over a long period of time that not only affect structures, processes and procedures, but also change the core of a company. The depth/ core of the corporate identity can be determined by the 4 layers:

Structures/ Processes/ Systems
Strategy
Skills & Behavior
Values & Beliefs

An important point that you should always bear in mind when transforming a company is that the ability to change must be built up slowly and steadily. New Working Space is good basis as a sustainable enabler.

Active areas: excellence in healthcare, nursing/ care processes and digitization.

Main topics: digital health; nursing staff; AI, transformation and change management, digitization; APN approach; Cultural Change; New Work - answer to staff shortage and increasing costs in the healthcare branch; nursing recruitment and retention article ⇒ New Work - Retention Management Nursing Staff - about: New Work and Retention Management in the Health Sector - A Response to the Staff Shortage

- Author Profile

Rethinking in an agile Healthcare Landscape with subject areas to reimagine the realm of healthcare and labor force.

- Value-based healthcare with contribution against staff shortages

- Employer Branding and brand name Swiss registration process

- Patient-centered quality care - PROMs

- Digitization of the healthcare system and interoperability

- New workspace self-determined work culture

- Specialist- and also (cross-border) recruitment

- Nursing4.0 - sustainable nursing care with modern solutions for transformation

Changeability - Workforce as Enabler

Digital transformation as a change from the old to the new world - evolutionary and/or disruptive. Using solution approaches in teaching, research, transfer and practice to increase patient benefit.

Turning away from a reactive to a prospective, promising corporate orientation - rapid change requires agility - the prerequisite is the mindset and profound cultural change.

Close cooperation and dovetailing of research and industry enables a win-win situation for the patient.

Personnel development and skills development

A manager must not be a bottleneck, especially in transformation processes. However, if employees are properly empowered, managers can entrust task packages and distribute knowledge and skills within the company in a sustainable manner.

Find more about this:

Value-based healthcare in the new workspace – resilience versus efficiency.

A New Working Space Guide - a new digitized workspace as well as self-determined work culture in the fight against the shortage of skilled nursing staff as well as collapse of health care.

health2.0 - great event with several international experts in the healthcare industry.

Nursing4.0 - A Modern Workplace Guide - news

TV discussion 2024 - about Digitization and AI in the healthcare branch

Realignment Business Environment - New Stakeholder Requirements

AI revolutionize the healthcare system

Outlook.. next quarter of a century with realignment in the area of conflict between personal health (healthy people) and medical care (sick people). I am convinced of the possibilities of AI in healthcare!

Imagine if diagnoses could be made faster and more accurately. Robots and automated administrative processes could take over tedious tasks and relieve nursing staff. Doctors and nurses would have more time for patients. That would be real progress for everyone.

How can artificial intelligence in the healthcare sector exploit the opportunities and minimize the risks?

Areas of application: AI-based systems for diagnostics, prevention, treatment and support in care and rehabilitation. Predictive models are very promising. Deep Learning enables the analysis of extensive data to make predictions about future events. Neural networks recognize complex patterns and correlations for a personalized and timely treatment plan. Telemedicine and real-time health monitoring also support the recovery process.

Entrepreneurial: AI is a cost-effective alternative for market analysis and demand-oriented positioning.

Clinical research

AI reduces the number of laboratory tests required and shortens key stages in drug development. Time-saving effects can also be realized in the research together with the data analysis of existing studies in compliance with all ethical requirements and study protocols.

Current challenge: This requires standardized data and a common terminology. There is currently an enormous amount of medical data, the challenge is rather the scaling and use of this data.

health2.0 Dubai 2022